Delivery

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Our commitment to swift delivery means your order is typically dispatched within 1 business day. Please ensure your address is accurate during checkout, as our system cannot process order cancellations once payment is made. Expect your item to arrive within 5-10 business days via courier or Australia Post, depending on its size and weight. Check the individual product page for specific delivery methods.

Please note: PO Boxes cannot receive items exceeding 25kg or longer than one metre. It is the buyer's responsibility to provide the correct delivery address and mobile phone number before payment. Changes made after checkout will not be accepted.
Shipping delays can also happen due to issues with the freight company or customs. Please work with us and allow time for processing.

Free Shipping

Enjoy Free Shipping on all orders.

Aus Post Deliveries

For deliveries via Australia Post, recipients may receive a notification card for pickup at their local post office. A signature is required upon collection. Buyers will incur a re-delivery fee for items returned due to incorrect addresses or failure to collect.

Courier Deliveries

Once your item arrives at the nearest depot, the Courier provider will email updates and arrange delivery during normal business hours (9am-5pm) on weekdays. Weekend, holiday, and after-hours delivery is unavailable. Couriers may require assistance unloading, and delivery is limited to property entrances only.

Buyers will be charged a re-delivery fee for undeliverable items or returns due to incorrect addresses or failed deliveries. Door-to-door delivery cannot be guaranteed for all customers, particularly those in remote areas who may need to collect from their nearest freight depot.

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