Privacy Policy

ZAPPAZ PTY LTD respects your privacy

(a) ZAPPAZ PTY LTD acknowledges and affirms its commitment to upholding the privacy rights of our customers and website visitors. We adhere strictly to the Australian Privacy Principles as stipulated in the Privacy Act 1988 (Cth). This policy delineates our procedures concerning the collection and handling of your personal information.

(b) For the purposes of this policy, "Personal information" denotes any data we retain that can be reasonably identified as pertaining to you.

Collection of personal information

(a) ZAPPAZ PTY LTD hereby acknowledges and agrees to periodically receive and retain personal information furnished by users on our website, whether entered directly, provided to us through direct means, or conveyed through alternative channels.

(b) Users are entitled to supply essential details, including but not limited to their name, phone number, address, and email address, with the intention of facilitating communication, receiving updates, and processing orders for products or services. Furthermore, ZAPPAZ PTY LTD reserves the right to gather supplementary information at its discretion, which may occur during instances such as providing feedback, modifying content or email preferences, participating in surveys or promotions, submitting financial or credit card details, or engaging with our customer support services.

(c) Additionally, ZAPPAZ PTY LTD reserves the right to collect any other information voluntarily provided by users during their interactions with the company.

How we collect your personal information

(a) ZAPPAZ PTY LTD gathers personal information from individuals through various channels, encompassing electronic or in-person interactions, website access, and service provision. Additionally, we may obtain personal data from third parties. In such instances, we undertake to safeguard this information in accordance with the provisions outlined in our Privacy Policy.

Use of your personal information

(a) ZAPPAZ PTY LTD reserves the right to utilize the personal information obtained from individuals for the provision of information, updates, and services. Additionally, we may inform you about new products, services, and opportunities. The utilization of your personal data may also serve to enhance our products and services while gaining insights into your requirements.

(b) ZAPPAZ PTY LTD retains the option to contact individuals through various means, including telephone, email, SMS, or postal mail.

Disclosure of your personal information

(a) Personal information may be disclosed by us to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors to the extent reasonably necessary for the purposes delineated in this Policy. Such disclosure is made solely when requisite for the provision of our services.

(b) On occasion, it may be necessary for us to divulge personal information to adhere to a legal obligation, including but not limited to compliance with laws, regulations, court orders, subpoenas, warrants, legal proceedings, or requests from law enforcement agencies.

(c) Your personal information may also be utilized by us to safeguard the copyright, trademarks, legal rights, property, or safety of ZAPPAZ PTY LTD, dirodi.com.au, its clientele, or third parties.

(d) Information gathered by us may periodically be stored, processed, or transmitted to parties situated outside of Australia. These locations may encompass, among others, the USA, EU, and UK.

(e) In the event of a change in control of our business or a sale or transfer of business assets, we retain the prerogative to transfer, to the extent permitted by law, our user databases, inclusive of any personal or non-personal information contained therein. Such information may be disclosed to a potential acquirer under terms of confidentiality. Our intent is to disclose information in good faith and only when necessitated by the aforementioned circumstances.

(f) Provision of personal information to us implies consent to the terms outlined in this Privacy Policy and the specified types of disclosure covered herein. When divulging your personal information to third parties, we will request adherence to this Policy in handling said information.

Security of your personal information

(a) ZAPPAZ PTY LTD is dedicated to ensuring the security of the information provided by you. To prevent unauthorized access or disclosure, we have implemented appropriate physical, electronic, and managerial measures to protect and secure information, mitigating risks of misuse, interference, loss, unauthorized access, modification, and disclosure.

(b) The transmission and exchange of information occur at your own risk. We cannot guarantee the absolute security of any information transmitted to or received from us. While we employ measures to safeguard against unauthorized disclosures, we cannot warrant that personal information collected will not be disclosed inconsistently with this Privacy Policy.

Access to your personal information

(a) You have the right to request access to the personal information we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A nominal administrative fee may be required for providing this information. If you wish to obtain a copy of your information or believe that any information we possess about you is inaccurate, outdated, incomplete, irrelevant, or deceptive, please contact us via email at info@zappaz.com.au.

(b) We retain the discretion to decline your request for information under certain circumstances delineated in the Privacy Act.

Enquiries about privacy

(a) Should you have any inquiries regarding our privacy practices, please do not hesitate to submit the details of your inquiries to info@zappaz.com.au. Upon receipt of written notification of your inquiry, we will promptly respond.